Terms & Conditions of Use
SUSTREAM Ltd (Trading as SUSTREAM)
Company No: 17164530
Registered Office: DC Business Centre, 10 Charles Wood Road, Dereham, Norfolk, NR19 1SX
Website: https://www.sustream.com
Last Updated: April 2026
1. INTRODUCTION
1.1 These Website Terms and Conditions of Use (“Terms”) govern your access to and use of the website operated by SUSTREAM Ltd (“SUSTREAM”, “we”, “us”, “our”) at sustream.com (“Website”).
1.2 These Terms apply to all users of the Website, including visitors, prospective clients, and other users of publicly available content.
1.3 By accessing or using the Website, you confirm that you accept these Terms. If you do not agree, you must not use the Website.
1.4 These Terms apply to Website use only and do not govern the provision of any professional services, which are subject to a separate written agreement (including a Master Services Agreement and/or Statement of Work).
2. NO PROFESSIONAL RELATIONSHIP
2.1 Nothing on the Website constitutes:
(a) professional advice (including legal, financial, regulatory, or technical advice);
(b) an offer to provide services; or
(c) the formation of a contractual relationship.
2.2 A professional or client relationship with SUSTREAM is only formed where a written agreement has been executed by both parties.
2.3 You should not rely on Website content as a substitute for independent professional advice.
3. WEBSITE CONTENT
3.1 The content on the Website is provided for general information and marketing purposes only, and may include descriptions of SUSTREAM services, methodologies, frameworks, and tools.
3.2 While we endeavour to ensure accuracy, we make no representations or warranties (express or implied) that the content is complete, accurate, or up to date.
3.3 We may update, amend, or remove Website content at any time without notice.
3.4 Any references to methodologies (including readiness assessments, governance frameworks, or cyber resilience approaches) are illustrative only and may be adapted or modified in client engagements.
4. NO RELIANCE
4.1 The Website is not intended to be relied upon for decision-making purposes.
4.2 To the fullest extent permitted by law, SUSTREAM disclaims all liability arising from reliance placed on Website content by any user.
4.3 You are solely responsible for verifying any information before relying on it.
5. ACCESS AND AVAILABILITY
5.1 We do not guarantee that the Website, or any content on it, will always be available, uninterrupted, or error-free.
5.2 We may suspend, withdraw, or restrict access to all or any part of the Website for business, operational, security, or legal reasons.
5.3 We do not guarantee that the Website will be free from viruses or other harmful components, although we take reasonable steps to maintain security.
6. ACCEPTABLE USE
You agree that you will not:
6.1 Use the Website in any unlawful, fraudulent, or harmful manner;
6.2 Attempt to gain unauthorised access to the Website, servers, or related systems;
6.3 Introduce viruses, malware, or other malicious code;
6.4 Conduct any activity that may impair or interfere with Website functionality;
6.5 Copy, scrape, reproduce, or redistribute Website content without prior written consent;
6.6 Use automated systems (including bots, crawlers, or scraping tools) without express permission.
7. INTELLECTUAL PROPERTY
7.1 All intellectual property rights in the Website and its content are owned by or licensed to SUSTREAM Ltd.
7.2 This includes, without limitation:
text, graphics, and design
methodologies and frameworks (including Six-Step Methodology)
toolkits, dashboards, and assessments
branding and trade names
7.3 You are granted a limited, non-exclusive, non-transferable licence to view the Website for personal or internal business informational purposes only.
7.4 You must not reproduce, distribute, modify, or commercially exploit any content without our prior written consent.
8. THIRD-PARTY LINKS
8.1 The Website may contain links to third-party websites or services.
8.2 These are provided for convenience only. We do not control, endorse, or assume responsibility for third-party content, availability, or practices.
8.3 Accessing third-party websites is at your own risk and subject to their terms.
9. LIMITATION OF LIABILITY
9.1 Nothing in these Terms excludes liability for:
(a) death or personal injury caused by negligence;
(b) fraud or fraudulent misrepresentation; or
(c) any liability which cannot legally be excluded under UK law.
9.2 To the fullest extent permitted by law, SUSTREAM shall not be liable for:
(a) any loss or damage arising from use of, or inability to use, the Website;
(b) reliance on any content published on the Website;
(c) loss of profits, revenue, goodwill, or data;
(d) indirect, consequential, or special losses;
(e) losses arising from third-party websites or services.
9.3 The Website is provided on an “as is” and “as available” basis without warranties of any kind.
10. DATA PROTECTION
10.1 We process personal data in accordance with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
10.2 Details of how we process personal data are set out in our Privacy Policy.
11. SECURITY
11.1 We take reasonable technical and organisational measures to secure the Website.
11.2 However, we do not guarantee that the Website will be free from security vulnerabilities or unauthorised access.
11.3 You are responsible for ensuring your own systems are adequately protected when accessing the Website.
12. NO WARRANTY
12.1 We do not warrant that:
(a) the Website will meet your requirements;
(b) content will be accurate or reliable;
(c) defects will be corrected; or
(d) the Website will be free of errors or interruptions.
13. CHANGES TO THESE TERMS
13.1 We may update these Terms at any time.
13.2 Updated Terms will be posted on this page with a revised “Last Updated” date.
13.3 Your continued use of the Website constitutes acceptance of the updated Terms.
14. GOVERNING LAW
14.1 These Terms are governed by the laws of England and Wales.
14.2 The courts of England and Wales shall have exclusive jurisdiction over any dispute arising in connection with these Terms.
15. CONTACT DETAILS
SUSTREAM Ltd
DC Business Centre
10 Charles Wood Road
Dereham
Norfolk
NR19 1SX
Email: engage@sustream.com
Terms & Conditions of Use
SUSTREAM Ltd (Trading as SUSTREAM)
Company No: 17164530
Registered Office: DC Business Centre, 10 Charles Wood Road, Dereham, Norfolk, NR19 1SX
Website: https://www.sustream.com
Last Updated: April 2026
1. INTRODUCTION
1.1 These Website Terms and Conditions of Use (“Terms”) govern your access to and use of the website operated by SUSTREAM Ltd (“SUSTREAM”, “we”, “us”, “our”) at sustream.com (“Website”).
1.2 These Terms apply to all users of the Website, including visitors, prospective clients, and other users of publicly available content.
1.3 By accessing or using the Website, you confirm that you accept these Terms. If you do not agree, you must not use the Website.
1.4 These Terms apply to Website use only and do not govern the provision of any professional services, which are subject to a separate written agreement (including a Master Services Agreement and/or Statement of Work).
2. NO PROFESSIONAL RELATIONSHIP
2.1 Nothing on the Website constitutes:
(a) professional advice (including legal, financial, regulatory, or technical advice);
(b) an offer to provide services; or
(c) the formation of a contractual relationship.
2.2 A professional or client relationship with SUSTREAM is only formed where a written agreement has been executed by both parties.
2.3 You should not rely on Website content as a substitute for independent professional advice.
3. WEBSITE CONTENT
3.1 The content on the Website is provided for general information and marketing purposes only, and may include descriptions of SUSTREAM services, methodologies, frameworks, and tools.
3.2 While we endeavour to ensure accuracy, we make no representations or warranties (express or implied) that the content is complete, accurate, or up to date.
3.3 We may update, amend, or remove Website content at any time without notice.
3.4 Any references to methodologies (including readiness assessments, governance frameworks, or cyber resilience approaches) are illustrative only and may be adapted or modified in client engagements.
4. NO RELIANCE
4.1 The Website is not intended to be relied upon for decision-making purposes.
4.2 To the fullest extent permitted by law, SUSTREAM disclaims all liability arising from reliance placed on Website content by any user.
4.3 You are solely responsible for verifying any information before relying on it.
5. ACCESS AND AVAILABILITY
5.1 We do not guarantee that the Website, or any content on it, will always be available, uninterrupted, or error-free.
5.2 We may suspend, withdraw, or restrict access to all or any part of the Website for business, operational, security, or legal reasons.
5.3 We do not guarantee that the Website will be free from viruses or other harmful components, although we take reasonable steps to maintain security.
6. ACCEPTABLE USE
You agree that you will not:
6.1 Use the Website in any unlawful, fraudulent, or harmful manner;
6.2 Attempt to gain unauthorised access to the Website, servers, or related systems;
6.3 Introduce viruses, malware, or other malicious code;
6.4 Conduct any activity that may impair or interfere with Website functionality;
6.5 Copy, scrape, reproduce, or redistribute Website content without prior written consent;
6.6 Use automated systems (including bots, crawlers, or scraping tools) without express permission.
7. INTELLECTUAL PROPERTY
7.1 All intellectual property rights in the Website and its content are owned by or licensed to SUSTREAM Ltd.
7.2 This includes, without limitation:
text, graphics, and design
methodologies and frameworks (including Six-Step Methodology)
toolkits, dashboards, and assessments
branding and trade names
7.3 You are granted a limited, non-exclusive, non-transferable licence to view the Website for personal or internal business informational purposes only.
7.4 You must not reproduce, distribute, modify, or commercially exploit any content without our prior written consent.
8. THIRD-PARTY LINKS
8.1 The Website may contain links to third-party websites or services.
8.2 These are provided for convenience only. We do not control, endorse, or assume responsibility for third-party content, availability, or practices.
8.3 Accessing third-party websites is at your own risk and subject to their terms.
9. LIMITATION OF LIABILITY
9.1 Nothing in these Terms excludes liability for:
(a) death or personal injury caused by negligence;
(b) fraud or fraudulent misrepresentation; or
(c) any liability which cannot legally be excluded under UK law.
9.2 To the fullest extent permitted by law, SUSTREAM shall not be liable for:
(a) any loss or damage arising from use of, or inability to use, the Website;
(b) reliance on any content published on the Website;
(c) loss of profits, revenue, goodwill, or data;
(d) indirect, consequential, or special losses;
(e) losses arising from third-party websites or services.
9.3 The Website is provided on an “as is” and “as available” basis without warranties of any kind.
10. DATA PROTECTION
10.1 We process personal data in accordance with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
10.2 Details of how we process personal data are set out in our Privacy Policy.
11. SECURITY
11.1 We take reasonable technical and organisational measures to secure the Website.
11.2 However, we do not guarantee that the Website will be free from security vulnerabilities or unauthorised access.
11.3 You are responsible for ensuring your own systems are adequately protected when accessing the Website.
12. NO WARRANTY
12.1 We do not warrant that:
(a) the Website will meet your requirements;
(b) content will be accurate or reliable;
(c) defects will be corrected; or
(d) the Website will be free of errors or interruptions.
13. CHANGES TO THESE TERMS
13.1 We may update these Terms at any time.
13.2 Updated Terms will be posted on this page with a revised “Last Updated” date.
13.3 Your continued use of the Website constitutes acceptance of the updated Terms.
14. GOVERNING LAW
14.1 These Terms are governed by the laws of England and Wales.
14.2 The courts of England and Wales shall have exclusive jurisdiction over any dispute arising in connection with these Terms.
15. CONTACT DETAILS
SUSTREAM Ltd
DC Business Centre
10 Charles Wood Road
Dereham
Norfolk
NR19 1SX
Email: engage@sustream.com
Registered Address
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Questions? Just email engage@sustream.com – we aim to answer within one working day, no auto-replies.
SUSTREAM Ltd, DC Business Centre, 10 Charles Wood Road, Dereham, Norfolk. NR19 1SX, United Kingdom
SUSTREAM Ltd © 2026. All rights reserved. SUSTREAM is a trading name of SUSTREAM Ltd. Company registration number: 17164530. Registered in England and Wales
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