Disclaimer
Introduction
SUSTREAM Ltd, trading as SUSTREAM (“we”, “us”, or “our”), provides the website sustream.com and associated platforms, tools, and services, including (but not limited to) cyber resilience toolkits, governance frameworks, readiness assessments, workflow mapping, audits, data insights, risk management, and AI-enabled analysis (together, the “Services”).
This Disclaimer sets out the basis on which our website and Services are provided and the limitations of our liability.
This Disclaimer applies to all users of our website and Services. By accessing or using our website or Services, you agree to be bound by this Disclaimer.
Website Content and Accuracy
The content made available on our website is provided for general informational and business improvement purposes only.
Whilst we make reasonable efforts to ensure that information is accurate and up to date at the time of publication, we make no representations, warranties or guarantees, whether express or implied, that the content is accurate, complete, or current.
Content may be updated, amended, or removed at any time without notice.
Any reliance you place on information available on this website is strictly at your own risk.
Use of Services
Our Services, including any readiness assessments, frameworks, dashboards, reports, or outputs, are designed to support organisational analysis, process improvement, and decision-making.
They do not constitute legal, financial, regulatory, or other professional advice and should not be relied upon as a substitute for advice from appropriately qualified professionals.
You are responsible for evaluating and verifying any outputs, insights, or recommendations before relying on them in any business, operational, or strategic decision.
AI and Analytical Outputs
Certain aspects of our Services may utilise AI-enabled tools or analytical models to generate insights, recommendations, or risk indicators.
Such outputs:
are probabilistic in nature;
may not be complete, accurate, or suitable for all contexts; and
are provided for informational and decision-support purposes only.
All outputs require appropriate human review, contextual analysis, and professional judgement.
SUSTREAM Ltd accepts no liability for any decisions made or actions taken based solely on AI-generated or analytical outputs.
Limitation of Liability
Nothing in this Disclaimer excludes or limits liability for:
death or personal injury caused by negligence;
fraud or fraudulent misrepresentation; or
any liability which cannot be excluded or limited under applicable UK law, including under the Unfair Contract Terms Act 1977 or the Consumer Rights Act 2015.
Subject to the above, and to the fullest extent permitted by law:
SUSTREAM Ltd shall not be liable for any indirect, incidental, consequential, or special loss or damage, including (without limitation) loss of profits, loss of business, loss of data, or business interruption, arising out of or in connection with the use of, or inability to use, our website or Services.
We shall not be liable for any loss arising from:
reliance on information, tools, or outputs provided through our website or Services;
errors, omissions, or inaccuracies in content; or
events outside our reasonable control.
Our total aggregate liability arising out of or in connection with the use of our website or Services shall be limited to:
the total fees paid by you to SUSTREAM Ltd for the relevant Services in the preceding 12 months; or
£10,000,
whichever is higher.
Third-Party Content and Links
Our website and Services may include links to third-party websites, tools, or services.
These are provided for convenience only. We have no control over, and accept no responsibility for:
the content, accuracy, or availability of such third-party resources; or
their privacy practices or terms of use.
Accessing third-party services is at your own risk and subject to the terms of the relevant provider.
Availability of Website and Services
We do not guarantee that our website or Services will:
always be available or uninterrupted;
be secure or free from defects; or
be free from viruses or other harmful components.
We may suspend, withdraw, or restrict the availability of all or any part of our website or Services at any time without notice.
Intellectual Property
All intellectual property rights in our website and Services, including content, materials, methodologies, frameworks (including the “Readiness Assessment” and “Six-Step Methodology”), software, and any outputs (including AI-generated outputs), are owned by or licensed to SUSTREAM Ltd.
You may not reproduce, distribute, modify, or otherwise use such materials without our prior written consent, except as permitted by law or under a separate written agreement.
User Responsibilities
You agree to use our website and Services:
in accordance with applicable laws and regulations;
only for legitimate business purposes; and
in a manner that does not harm, disrupt, or interfere with our systems or other users.
You must not introduce viruses, malware, or any other harmful material.
Relationship with Client Agreements
This Disclaimer applies to general use of our website and Services.
Where we provide Services under a separate written agreement (including consulting or advisory engagements), the terms of that agreement shall take precedence over this Disclaimer in the event of any inconsistency.
Changes to This Disclaimer
We may update this Disclaimer from time to time to reflect changes in our Services, legal obligations, or business practices.
Any updates will be posted on this page. Your continued use of our website or Services constitutes acceptance of the updated Disclaimer.
Governing Law
This Disclaimer and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.
Contact Us
If you have any questions regarding this Disclaimer, please contact us:
Email: engage@sustream.com
Postal Address: SUSTREAM Ltd, DC Business Centre, 10 Charles Wood Road, Dereham, Norfolk, NR19 1SX
SUSTREAM is a trading name of SUSTREAM Ltd, registered in England and Wales (Company Registration Number: 17164530).
Last Updated
April 2026
Disclaimer
Introduction
SUSTREAM Ltd, trading as SUSTREAM (“we”, “us”, or “our”), provides the website sustream.com and associated platforms, tools, and services, including (but not limited to) cyber resilience toolkits, governance frameworks, readiness assessments, workflow mapping, audits, data insights, risk management, and AI-enabled analysis (together, the “Services”).
This Disclaimer sets out the basis on which our website and Services are provided and the limitations of our liability.
This Disclaimer applies to all users of our website and Services. By accessing or using our website or Services, you agree to be bound by this Disclaimer.
Website Content and Accuracy
The content made available on our website is provided for general informational and business improvement purposes only.
Whilst we make reasonable efforts to ensure that information is accurate and up to date at the time of publication, we make no representations, warranties or guarantees, whether express or implied, that the content is accurate, complete, or current.
Content may be updated, amended, or removed at any time without notice.
Any reliance you place on information available on this website is strictly at your own risk.
Use of Services
Our Services, including any readiness assessments, frameworks, dashboards, reports, or outputs, are designed to support organisational analysis, process improvement, and decision-making.
They do not constitute legal, financial, regulatory, or other professional advice and should not be relied upon as a substitute for advice from appropriately qualified professionals.
You are responsible for evaluating and verifying any outputs, insights, or recommendations before relying on them in any business, operational, or strategic decision.
AI and Analytical Outputs
Certain aspects of our Services may utilise AI-enabled tools or analytical models to generate insights, recommendations, or risk indicators.
Such outputs:
are probabilistic in nature;
may not be complete, accurate, or suitable for all contexts; and
are provided for informational and decision-support purposes only.
All outputs require appropriate human review, contextual analysis, and professional judgement.
SUSTREAM Ltd accepts no liability for any decisions made or actions taken based solely on AI-generated or analytical outputs.
Limitation of Liability
Nothing in this Disclaimer excludes or limits liability for:
death or personal injury caused by negligence;
fraud or fraudulent misrepresentation; or
any liability which cannot be excluded or limited under applicable UK law, including under the Unfair Contract Terms Act 1977 or the Consumer Rights Act 2015.
Subject to the above, and to the fullest extent permitted by law:
SUSTREAM Ltd shall not be liable for any indirect, incidental, consequential, or special loss or damage, including (without limitation) loss of profits, loss of business, loss of data, or business interruption, arising out of or in connection with the use of, or inability to use, our website or Services.
We shall not be liable for any loss arising from:
reliance on information, tools, or outputs provided through our website or Services;
errors, omissions, or inaccuracies in content; or
events outside our reasonable control.
Our total aggregate liability arising out of or in connection with the use of our website or Services shall be limited to:
the total fees paid by you to SUSTREAM Ltd for the relevant Services in the preceding 12 months; or
£10,000,
whichever is higher.
Third-Party Content and Links
Our website and Services may include links to third-party websites, tools, or services.
These are provided for convenience only. We have no control over, and accept no responsibility for:
the content, accuracy, or availability of such third-party resources; or
their privacy practices or terms of use.
Accessing third-party services is at your own risk and subject to the terms of the relevant provider.
Availability of Website and Services
We do not guarantee that our website or Services will:
always be available or uninterrupted;
be secure or free from defects; or
be free from viruses or other harmful components.
We may suspend, withdraw, or restrict the availability of all or any part of our website or Services at any time without notice.
Intellectual Property
All intellectual property rights in our website and Services, including content, materials, methodologies, frameworks (including the “Readiness Assessment” and “Six-Step Methodology”), software, and any outputs (including AI-generated outputs), are owned by or licensed to SUSTREAM Ltd.
You may not reproduce, distribute, modify, or otherwise use such materials without our prior written consent, except as permitted by law or under a separate written agreement.
User Responsibilities
You agree to use our website and Services:
in accordance with applicable laws and regulations;
only for legitimate business purposes; and
in a manner that does not harm, disrupt, or interfere with our systems or other users.
You must not introduce viruses, malware, or any other harmful material.
Relationship with Client Agreements
This Disclaimer applies to general use of our website and Services.
Where we provide Services under a separate written agreement (including consulting or advisory engagements), the terms of that agreement shall take precedence over this Disclaimer in the event of any inconsistency.
Changes to This Disclaimer
We may update this Disclaimer from time to time to reflect changes in our Services, legal obligations, or business practices.
Any updates will be posted on this page. Your continued use of our website or Services constitutes acceptance of the updated Disclaimer.
Governing Law
This Disclaimer and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.
Contact Us
If you have any questions regarding this Disclaimer, please contact us:
Email: engage@sustream.com
Postal Address: SUSTREAM Ltd, DC Business Centre, 10 Charles Wood Road, Dereham, Norfolk, NR19 1SX
SUSTREAM is a trading name of SUSTREAM Ltd, registered in England and Wales (Company Registration Number: 17164530).
Last Updated
April 2026
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Questions? Just email engage@sustream.com – we aim to answer within one working day, no auto-replies.
SUSTREAM Ltd, DC Business Centre, 10 Charles Wood Road, Dereham, Norfolk. NR19 1SX, United Kingdom
SUSTREAM Ltd © 2026. All rights reserved. SUSTREAM is a trading name of SUSTREAM Ltd. Company registration number: 17164530. Registered in England and Wales
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